Return/Refund Policy

Not fully satisfied with your purchase?

You can return your order for any reason, within 14 days of receiving your order and receive a full refund or store credit. 

If you have a change of mind within 30 days, we can offer you an exchange or store credit.

To start this process, email info@bowyactive.com with your order number and we will arrange a postage bag for your free return. 

For health and hygiene reasons some products are not able to be returned. 

• Items need to be returned within 30 days to receive an exchange or store credit. 
• Items must be returned within 14 days to receive a refund. Handling fees apply.
• Products must be unworn and unwashed
• Returns affected by perfume, deodorants or make-up will not be accepted.
• Your item must be in resalable condition with tags still attached.
• Returns and Exchanges are not available for Pre-Ordered products.